Frequently Asked Questions
Find answers to common questions about Safebit VPN
General
What is Safebit VPN?
Safebit VPN is a free, reliable VPN service designed to protect your privacy and security online. We provide secure connections, no-logs policy, and access to content from around the world.
Is Safebit VPN free?
Yes, Safebit VPN offers free access to our VPN service. You can connect to our servers and enjoy secure browsing without any cost.
How do I install Safebit VPN?
Simply install the Safebit VPN extension from the Chrome Web Store. After installation, click the extension icon, choose a server location, and click Connect.
Privacy & Security
Do you keep logs?
No, we do not keep any logs. We have a strict no-logs policy, which means we don't store your IP address, browsing history, DNS requests, or any traffic metadata. Your online activities remain completely private.
What encryption does Safebit VPN use?
We use AES-256 encryption, which is an advanced encryption standard used to protect your data. Combined with modern protocols, kill switch, and DNS leak protection, your connection is secure.
Is my data safe with Safebit VPN?
Yes, your data is completely safe. We use advanced encryption, don't store any logs, and ensure connection isolation through secure proxy servers. Not a single line of information is stored.
Does Safebit VPN protect against DNS leaks?
Yes, Safebit VPN includes DNS leak protection to ensure your DNS requests are routed through our secure servers and not exposed to your ISP or other third parties.
Usage & Features
Can I watch Netflix and other streaming services?
Yes, Safebit VPN can help you access streaming platforms and bypass geo-restrictions. However, availability may vary depending on the server location you choose.
How many devices can I use?
Safebit VPN is available as a Chrome browser extension. You can install it on any Chrome browser and use it on multiple devices where you're signed into Chrome.
What countries are available?
We have servers located in multiple countries worldwide. You can see the available locations in the extension interface and choose the best server for your needs.
Will VPN slow down my internet?
While using a VPN may cause a slight decrease in speed due to encryption overhead, Safebit VPN is optimized for performance. Our powerful servers are designed to minimize speed impact while maintaining security.
Technical
What is a Kill Switch?
A Kill Switch is a security feature that automatically disconnects your internet connection if the VPN connection drops unexpectedly. This prevents your real IP address from being exposed.
Does Safebit VPN work on mobile devices?
Currently, Safebit VPN is available as a Chrome browser extension for desktop and mobile Chrome browsers. We're working on expanding to other platforms.
Can I use Safebit VPN on public Wi-Fi?
Yes, using Safebit VPN on public Wi-Fi is highly recommended. It encrypts your connection and protects your data from potential threats on unsecured networks.
Still have questions?
If you can't find the answer you're looking for, feel free to contact our support team.
Contact Support